I can work fully remotely using digital collaboration and communication tools. Manages projects independently, meeting deadlines without direct supervision and willing to communicate with clients across different time zones.
I have worked as a customer service representative for one of the largest banks in United States of America (100% Pure Voice), at Bank of Montreal in Collections Department for over 2 years. I have received Professional English Training Course because of my past call center experiences as well.
I have worked as an Office Secretary/Travel Assistant for over 2 years at RCT Traveller's Corner.
My primary role was to manage travel bookings and client services remotely, including flight reservations, accommodation arrangements, itinerary planning, and customer support. Lastly, I also worked at Federal Express at Subic bay for 2 years as a Trainer. My primary role was to train staff on logistics operations, workplace safety, and process optimization to maintain high performance and regulatory compliance.
I will deliver a high-quality work while maintaining confidentiality and professionalism.