Customer Support professional with an Entrepreneurship background and hands-on experience supporting client-facing growth initiatives, retail business implementation, and CRM-driven engagement. Two years of experience delivering high-quality customer support across digital platforms via email, chat, inbound, and outbound, building strong client relationships, identifying customer needs, and collaborating with cross-functional teams to enhance satisfaction and retention. Skilled in customer service, lead qualification, data management, and pipeline coordination within remote environments, with a strong focus on creating positive, seamless customer experiences.