I have almost 10 years of experience in the BPO industry, with expertise in customer service and dispute resolution. I have taken on various roles - from providing outstanding support to clients to leading a team as a Dispute Specialist Team Leader. I am highly skilled in communication, critical thinking, and problem-solving. I am also computer literate and comfortable using various tools and platforms to manage tasks efficiently. Known for my adaptability, patience, and strong work ethic, I thrive under pressure and stay focused on delivering results. I work well both independently and in a team, and I take pride in being dependable, empathetic, and detail-oriented. I am currently seeking new opportunities where I can grow professionally and contribute to a dynamic organization.
