Certified IT Support Specialist (CompTIA A+, Network+, IT Operations Specialist, Azure
Fundamentals, Microsoft 365 Certified) with hands-on U.S. experience in troubleshooting, network
infrastructure deployment, and end-user support. Recognized for excellent problem-solving skills,
strong customer service and communication abilities, and a passion for continuous learning. Proven ability to reduce downtime, improve system reliability, and deliver secure, efficient IT solutions under pressure.
