Healthcare Customer Service Specialist with over 7 years of experience in cash posting, insurance verification, payer communication, and end-to-end revenue cycle management. Currently serving as a Prior Authorization Specialist for one of the largest Pharmacy Benefit Managers in the U.S. Known for driving process improvements, optimizing workflows, and delivering accurate, timely results in fast-paced healthcare environments. Proven ability to solve complex issues, enhance operational efficiency, and support high-quality patient and provider outcomes.
