Hi there.
I am an e-commerce virtual assistant with over 3 years of experience supporting the retail industry as a customer service representative and less than a year as an Amazon seller. I specialize in Amazon dropshipping (order fulfillment; product listing using Keepa and SellerAmp, process order, and order tracking); customer service or customer support; calendar management (Google Calendar and Calendly); email triage (Gmail and Superhuman); and meeting coordination across multiple time zones.
Here's how I can help:
E-commerce Support (Amazon & Shopify)
• Product research and supplier sourcing
• Order processing and fulfillment
• Listing optimization and inventory tracking
Admin & Virtual Assistance
• Email and calendar management
• Data entry and web research
• File organization (Google Workspace / Microsoft 365)
Customer Support
• Email and chat support
• Order tracking and issue resolution
• Maintaining high customer satisfaction
Lead Generation & Research
• Finding qualified leads
• Data collection and list building
Tools I use:
Google Workspace | Microsoft 365 | Canva | ChatGPT | Asana | Trello | Slack | Amazon Seller Central | Shopify | CapCut
Skills Section:
E-commerce
Amazon Dropshipping
Shopify
Product Research
Lead Generation
Customer Service
Google Sheets/Excel
Web search
I am available for full-time remote work during US business hours.
Let's work together to grow your business!
Verified
