Virtual Assistant | Executive Assistant | Community Association Manager | Email Marketing | Customer Service
Hi! I'm Erin — a dedicated and hardworking Virtual Assistant with 3 years of BPO experience in customer service, where I handled high-volume calls, emails, and live chats daily.
I've also worked as an Executive Assistant, supporting busy professionals with scheduling, correspondence, and day-to-day operations — and as a Community Association Manager (CAM), handling HOA/resident communications, administrative coordination, and community-related tasks.
I can help you with email marketing campaign setup and management, executive and administrative support, and community association management including resident coordination. I'm also experienced in customer support via phone, email, and live chat, as well as scheduling, data entry, and inbox management. On top of that, I can assist with social media management, content scheduling, and basic photo and video editing to support your brand's online presence.
Tools I work with:
SmartLead • ----------- • Claude AI • Canva • CapCut • MS Office • ChatGPT • Google Workspace