Customer service professional with almost 8 years experience in medical insurance assistance with members and providers. I handle both inbound and outbound calls, I’m resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers. As part of the leadership support I enhanced my skill in managing administrative tasks. Highly skilled in communication, time management, and problem-solving. Committed to delivering high-quality work and exceeding expectations.
