Experienced BPO professional with over 10 years of expertise in customer service, training, and administrative support. I’ve led onboarding programs, developed training materials, and coached teams across various campaigns including insurance, e-commerce, and sales. Skilled in communication, process improvement, and using tools like Zendesk, Shopify, and Notion. Known for being organized, people-focused, and adaptable in fast-paced environments. Currently open to new opportunities and ready to start immediately.
