Hi, I’m Nobbe. A Customer Support Specialist and Executive Virtual Assistant who helps busy founders, eCommerce brands, and service-based businesses deliver fast, professional support while keeping daily operations organized. I’ve supported global brands including Amazon, PayPal, Walmart, and AT&T, handling high-volume customer interactions across phone, chat, and email. I treat your business like my own. Solving problems, protecting your brand voice, and making sure no customer or task slips through the cracks.
What I Can Do For You:
- Customer Support
- Email, live chat, and phone support
- Ticket and inbox management
- Dispute resolution, refunds, and order issues
- Escalation handling and customer retention
- Multi-channel support (Amazon, social DMs).
• Executive & Admin Support
- Calendar and appointment scheduling
- Inbox cleanup and email management
- CRM updates and lead tracking
- Data entry and documentation
- Meeting coordination and follow-ups.
• Tools I Work With:
- Helpdesk/CRM
- Zendesk, Gorgias, Freshdesk, Intercom, HubSpot, Salesforce
• E-commerce: Amazon Seller Central, WooCommerce
• Productivity:
- Google Workspace,
- Microsoft Office,
- Notion,
- ClickUp,
- Asana,
- Trello
• Communication: Slack, Microsoft Teams, Zoom, Loom • AI & Automation: ChatGPT, Claude, Zapier (for faster, smarter workflows).
Why client hires me?
- C2-level English (Advanced/Mastery)
- Calm under pressure; I turn frustrated customers into loyal ones
- Detail-oriented and proactive (I don’t wait to be told what to do)
- Reliable internet, quiet home office, and full-time availability (40 hrs/week)
- Flexible with US, AU, UK, and EU time zones.
Ready to take customer support and admin work off your plate? Send me a message. I’d love to hear about your business and how I can help it grow.
Verified
