Ecommerce Operations & Customer Support Specialist | Virtual Assistant | Admin Support
I help ecommerce businesses streamline operations, deliver excellent customer experiences, and keep day-to-day processes running smoothly.
With over 5 years of experience in customer support, administrative assistance, and ecommerce operations, I have worked with global companies supporting order management, inventory tracking, warehouse coordination, fulfillment operations, customer service, and executive-level administrative tasks.
My current role with ONGROK Ltd. involves managing ecommerce operations, coordinating with warehouses and vendors, monitoring inventory, handling shipment issues, processing returns and refunds, and providing customer support across multiple channels. I also have previous experience as an Executive Assistant, IT Support Analyst, QuickBooks Online Support Specialist, and Amazon Customer Service Associate.
