I am a highly skilled professional with a diverse background in healthcare and customer service, specializing in Prior Authorization, Onboarding, and Customer Support. With a strong attention to detail and a deep understanding of healthcare processes, I’ve successfully managed prior authorization requests, ensuring compliance and timely approvals for patients’ treatments. My experience as an Onboarding Specialist has enabled me to effectively guide new providers and employees through seamless transitions, ensuring they are well-equipped and integrated into systems and workflows. Additionally, I have a solid track record in customer service, excelling at providing exceptional support, resolving issues, and maintaining positive relationships with clients.
My ability to communicate clearly, handle complex situations with empathy, and ensure customer satisfaction has contributed to building
trust and loyalty in every role I’ve held.
