Being in support industry for 10+, I developed wide range of skills such as troubleshooting, data entry and analysis, application testing, issue replication, writing SQL codes, and analyzing program codes while maintaining high customer satisfaction rate and meeting the SLAs. I help clients achieve their goals by consistent delivering exceptional support to them.
Over my years of experience, I've developed an expertise on working with MS Office applications such as MS Word, MS Excel, MS Outlook, MS Teams, MS PowerPoint.
