Dedicated and customer-focused professional with over 7 years of progressive experience in customer service, technical support, and team leadership across diverse industries including hospitality, BPO, and corporate environments. Known for delivering high-quality service, resolving customer concerns efficiently, and consistently meeting performance targets. Proven ability to adapt in fast-paced settings and communicate effectively with clients and tea-----------mbers. Adept in technical troubleshooting, data entry, and systems navigation, with a strong foundation in hospitality from formal education in Hotel Service and Tourism Management. Committed to continuous growth, learning, and contributing meaningfully to organizational success.
