Customer Service & Client Support Professional with 4+ years of experience supporting Time & Attendance and Workforce Management clients. Skilled in handling customer inquiries via phone and email, troubleshooting technical issues, resolving payroll and attendance concerns, and providing exceptional client service. As a Subject Matter Expert (SME), I mentored tea-----------mbers, managed escalations, and worked closely with clients to ensure timely issue resolution and customer satisfaction. I am recognized for my strong communication skills, problem-solving ability, and commitment to delivering an outstanding customer experience in remote environments.
