4 years hands-on experience in Salesforce with 9 active SF certifications.
Experienced in providing technical support for Salesforce Experience Cloud as a Technical Support Engineer, including issue assessment based on SLA and maintaining support documentation. Transitioned into Salesforce Developer, focusing on designing, building, and testing solutions using Apex, Aura components, Visualforce, and SOAP API. Worked on integrations such as Conga CPQ, CloudSense Subscription, and DocuSign. Skilled in Salesforce administration tasks such as configuring users, profiles, and objects, and automation tools like Flows, Workflow Rules, and Approval Processes.
