I have 3 years of combine experience in sales & collections customer support and admin support, I bring experience in client communication, record management, and operational support, with a strong focus on helping businesses stay organized while delivering positive customer experiences. I aim to provide reliable support that improves workflow efficiency and ensures clients receive prompt, professional assistance.
While I’m transitioning into the Virtual Assistant field, my background in telecommunications customer support has given me strong experience in client communication, documentation, and handling business processes. I also completed General Virtual Assistant training and internship where I strengthened my skills in CRM management and tools such as GoHighLevel and Meta Business Suite. Additionally, I’ve built sample automation workflows and funnels as part of my portfolio to demonstrate how I help businesses streamline operations and manage leads efficiently. I have a good working knowledge of GoHighLevel and remain highly motivated to learn, grow and contribute effectively to support business success.