With years of experience in customer service, I have developed a strong ability to communicate clearly and professionally across multiple platforms, including email, live chat, and social media. I specialize in providing fast, empathetic, and solution-focused support that strengthens customer satisfaction and loyalty. My background as a social media controller has also sharpened my skills in managing brand reputation, responding to public inquiries, and engaging with audiences in a timely and strategic way. I take pride in staying organized, calm under pressure, and always focused on delivering a positive customer experience, no matter the channel.
