I am a Process Delivery Specialist with over 5 years of experience in Cash Application, Collections, and Accounts Receivable under a global BPO company. I specialize in accurately applying payments, reconciling accounts, investigating invoice discrepancies, preparing reports, and maintaining organized financial records. With my strong background in AR, administrative support, and data management, I help businesses keep their books clean, updated, and well-documented.
I have experience creating Desktop Procedures, work instructions, and training new tea-----------mbers—showing my ability to communicate clearly, lead when needed, and support teams with reliable documentation. I am highly proficient in Microsoft Excel, SAP, Outlook, and have foundational knowledge in QuickBooks and Xero through formal training.
I’m detail-oriented, organized, and committed to delivering accurate and timely results in every task assigned. Whether it’s bookkeeping, cash application, invoice follow-ups, data entry, or admin support, I bring professionalism, strong work ethics, and a proactive mindset to help clients keep their operations smooth and efficient.