Results-driven and highly analytical Quality Assurance & Reports Analyst with over 10 years of experience in manufacturing and BPO industries. Demonstrated expertise in process improvement, data analysis, performance monitoring, and total quality management. Adept in utilizing modern reporting tools like Power BI, Power Automate, and Power Apps to deliver actionable insights. Proven track record of aligning operations with strategic business goals through meticulous root cause analysis, quality audits, and KPI-driven assessments.
