I am ----------- ----------- T. -----------, a dedicated and results-driven professional with over seven years of experience in customer service, administrative support, collections, and remote operations. I hold a Bachelor of Science in Business Administration, major in Marketing, from Saint Louis University in Baguio City. Throughout my career, I have consistently delivered high-quality service through various channels—including phone, chat, email, and text. I have extensive experience handling inbound calls as a customer service representative, resolving client concerns efficiently and professionally. I was also promoted to Collections Team Lead, where I managed a team and oversaw payment recovery efforts. I’m fluent in English, both written and spoken, and skilled in using multiple CRM systems and office tools. I thrive in fast-paced environments, value accuracy, and am committed to exceeding client expectations in every interaction.
