Take the healthcare admin work off your plate — accurately, efficiently, and with minimal supervision.
I’m a Healthcare Virtual Assistant with nearly 3 years of experience supporting U.S. healthcare providers and patients remotely, with hands-on experience in insurance verification, eligibility checks, prior authorizations, patient coordination, medical billing support, and healthcare administration.
My background includes supporting a California mobile podiatry practice and working in a healthcare customer-service environment, giving me both the administrative knowledge and patient-facing communication skills needed to keep day-to-day operations running smoothly.
⭐ What I Can Handle for Your Practice
✔ Insurance & Authorizations — Insurance verification, eligibility checks, benefits verification, prior authorizations, and follow-ups.
✔ Patient Support — Patient calls, messages, appointment coordination, follow-ups, and general administrative assistance.
✔Medical Billing Support — Claims and account follow-up, payment-related support, and maintaining accurate patient information.
✔ Healthcare Administration — Patient records, provider coordination, data entry, workflow support, and day-to-day clinic administration.
✔ HIPAA Compliance — Careful handling of protected health information and accurate documentation across healthcare systems.
⭐Systems & Tools
✔ EHR/Healthcare: Epic, Practice Fusion, Office Ally, EHR 24/7
✔ Payer Portals: Availity, UnitedHealthcare, Medicare/Noridian, Meridian, and other payer-specific portals
✔ Communication: Nextiva, Nextiva Fax, RingCentral, Hucu Messaging, and TigerConnect
✔Adaptability: Comfortable learning new EHRs, payer portals, practice management systems, and workflows quickly.
⭐ Why Clients Work With Me
✔ 3 years of U.S. healthcare support experience
✔ Experience working directly with providers and patients
✔ Strong understanding of insurance and authorization workflows
✔ Detail-oriented with sensitive patient information
✔ Comfortable handling high-volume tasks and multiple priorities
✔ Professional written and verbal communication
✔ Reliable, adaptable, and comfortable working independently
✔ HIPAA-trained and experienced with remote healthcare operations
⭐I don’t just complete assigned tasks — I learn the workflow, understand the bigger picture, and look for ways to keep the practice moving.
If you need someone who can step into your healthcare operations, learn your systems quickly, and take ownership of the administrative workload, I’m ready to help.
Verified
