• Customer Representative — Handled Pharmacy Concern & Billing Concern
• Inbound Account Supervisor — Escalation Team
• Outbound — Resolutions Team
• Cash Posting Representative/ Back Office - Handled posting of Insurance and patient payments (EFT, ACH, Lockbox, Online and Call Center).
• Using Athena Practice and Athena One to post payments, CPT/denial codes, and applying appropriate Visit Owners.
• Processing Correspondence — Notifying AR about claims.
• Special Projects - Helping Coders/ AR correcting cpt codes and Credit refund.
• Billing Specialist
