Hi, I'm an Operations and Reporting Specialist with 3 years of experience supporting enterprise IT operations and service management teams.
My expertise includes:
-KPI and performance reporting
-Excel and Google Sheets analysis
-Power BI dashboards
-SLA monitoring and reporting
-Incident and Problem Management
-Process documentation and SOP creation
-Operational support and coordination
I help businesses organize data, track performance, improve processes, and create reports that support better decision-making.
If you're looking for someone who can turn data into actionable insights and support day-to-day operations, I'd be happy to help.
