Licensed Medical Technologist | Certified Professional Coder (CPC®) | Outpatient & Charge Capture | Customer Support Representative

I’m a Licensed Medical Technologist and Certified Professional Coder (AAPC CPC®) with hands-on experience in outpatient coding, charge capture, and EMR systems like Epic and 3M. For the past few years, I’ve worked closely with healthcare providers to ensure accurate CPT, ICD-10, and HCPCS coding — all while meeting tight deadlines and maintaining compliance.

In addition to my coding background, I’ve worked as a Customer Support Representative where I handled patient inquiries, appointment coordination, and general admin tasks with professionalism and empathy. I’m comfortable juggling multiple responsibilities and enjoy helping both patients and providers make sense of complex medical or billing information.

Here’s what I can bring to your team:

1. Accurate outpatient coding and charge capture

2. Strong knowledge of CPT, ICD-10-CM, and HCPCS guidelines

3. Familiarity with Epic, 3M, and Microsoft Office tools

4. Hospital experience in a tertiary laboratory

5. Experience as a technical support representative in one of the biggest telco company in the U.S

Whether you need help cleaning up claims, organizing medical records, or assisting patients over the phone or chat — I’m ready to support your workflow and contribute to your team’s success. I’m looking for a long-term, remote opportunity where I can use my skills to make a difference.