Experienced in concierge dispatch and logistics operations using Limo Anywhere and Moovs, website development and management through Network Solutions and website builder tools, appointment setting, cold calling, content moderation, and social media management. Skilled in CRM platforms (GoHighLevel, Follow Up Boss), community moderation (Telegram), and certified in social media management with experience running business pages on Facebook and TikTok. Strong administrative and assistant skills, organizing email systems to streamline communication and improve efficiency, along with organizational skills, persuasive communication, and workflow optimization to deliver measurable results.
Additionally, I bring 8+ years of customer service experience handling TELCO accounts (T‑Mobile, AT&T, Paramount+), where I managed billing, technical support, and account concerns in high‑volume environments, developing strong problem‑solving and client communication skills.