I've been in accounts receivables field for over 13 years specializes Invoicing operations. I have worked as a country billing analyst for 4 years for one of the biggest international technology companies and 1 year senior analyst position for one of the top BPO companies, got promoted as a senior billing team leader and stayed on that position for 5 years and moved up as an operations manager for nearly 2 years. Now catering for one of the top search engine in the world. I've listed down some of the relevant skills I have that will help you assess my qualification.
- I'm well organized leader, fast learner with extensive training and experience on billing, invoicing, customer service and managing disputes.
- Knowledgeable on the entire accounts receivable operation (Customer profile creation, Billings and invoicing, Collections and Cash Apps.)
- Operation Manager
- Leader with great people management skills
- Proficient in MS Application ( MS Word, MS Excel, MS powerpoint, MS Outlook and MS Visio)
- Experience user of ERP Tools like SAP, IBM ERP ESeries, Oracle)
- Proficient Google Application User ( Google Mail, Google Docs, Google Sheet, Google Slides, Google Drawing, Hangout, Others)
- Trainer
- Project Management, Mobilization and stabilization of new processes
- Knowledgeable in Operational Excellence and it's tools
- Quality Assurance
- Multitasking skills
- Years of experience in Client facing and communicate very well
Ensures deadlines and SLAs are met. I'm very particular on timeliness and accuracy for work and service being rendered to the client. I'm good at building relationship and deliver result, go beyond the set expectation and has ways on things.
I'm easy to work with. I have great problem solving skills. I would love to be part of a company which I can build my skills as I work towards adding value and growing client businesses.
