With over 7 years of proven experience in the BPO industry, I bring a solid background in customer service, chat support, and client communication. I’ve worked with top companies like NEARSOL Philippines, Transcom Worldwide, and Telus Digital, where I handled customer concerns with professionalism and empathy, and consistently delivered exceptional service in high-volume environments.
Now transitioning into a remote role as an Appointment setter I offer strong verbal and written communication skills, time management, and the ability to connect with leads confidently and persuasively. I’m skilled at managing CRMs, booking calls, handling objections, and following up with prospects to ensure every opportunity is maximized.
I’m highly organized and tech-savvy, with hands-on experience using essential business tools like asana, trello, clickup and -----------