Medical Virtual Assistant | Medical Records Retrieval Specialist | Customer Service Representative | 3 years experience

I am a reliable and organized Medical Virtual Assistant with hands-on experience in administrative tasks such as EMR management, chart building, appointment scheduling, and insurance verification. I have worked closely with patients and healthcare providers, ensuring clear communication and accurate documentation using tools such as Epic, RingCentral, VMWare Horizon, and Microsoft Suite. I also have a background in customer service, where I developed strong comunication and problem-solving skills. I am committed to providing efficient support and helping improve both patient-care and clinic operations.