Hi there!
Are you looking for someone reliable to help with your business or daily tasks? I provide:
- Customer Service Support
- Virtual & Administrative Assistance
- Email and Chat Management
- Scheduling and Calendar Support
- CRM Handling
- Order Processing and Researching
- Basic Graphic Design
I’m organized, tech-savvy, and committed to helping you run things smoothly.
*Tools & Platforms I Use
- Google Workspace
- Shopify
- Yotpo
- Recharge
- Canva
- Salesforce CRM
- Ordergroove
- Slack
- iClassPro
- Microsoft Office and Teams
* Education & Certification
Bachelor of Science in Psychology
- Certified Human Resource Associate (CHRA), Philippines
*Work Experience
1. Order to Cash Analyst- Nestlé Health Sciences
- Processed orders and handled demand capture
- Provided customer service support
- Maintained accurate order data and collaborated with teams
2. Customer Service Representative
- 2+ years – BPO (US & Canadian accounts)
- Handled phone, email, and chat support
- Resolved customer issues and met performance metrics
3. Virtual Assistant
- Created Canva graphics
- Social media management
- Customer service and administrative management
4. Online ESL Tutor
- Taught English to Japanese and Chinese students
- Customized lessons and monitored progress
