Hi, I’m Jam. I am a Virtual Assistant and Administrative Specialist with strong experience supporting government offices, corporate teams, resorts, and international clients. I help entrepreneurs and professionals stay organized, productive, and focused by managing their daily operations, content tasks, and e-commerce workflows.
I have solid experience in email and calendar management, documentation, data organization, customer service, and executive admin support. I also handle e-commerce tasks such as product listing, order processing, inventory tracking, and Shopify CMS publishing. In addition, I create SEO-optimized content, Canva graphics, social media posts, and assist with blog formatting inside Shopify CMS.
My diverse background across government administration, resorts, manufacturing, leasing, retail, and freelancing helps me adapt quickly, work independently, and deliver accurate and efficient results.
If you need someone reliable who can manage your emails, organize your files, publish content, support your online store, and keep your operations running smoothly, I would love to be part of your team.
Skills
Admin and Executive Assistance
• Email and calendar management across time zones
• Document preparation, travel coordination, appointment scheduling
• File organization, data entry, reporting, and research
Ecommerce and Shopify
• Shopify CMS publishing for blogs and pages
• Product listing, collection updates, inventory tracking
• Order processing and store coordination for Shopify, Shopee, Lazada, and Amazon
• Adding meta titles, descriptions, alt text, and SEO elements
Social Media and Content Management
• Content scheduling for Facebook, Instagram, and TikTok
• Canva graphics and basic video editing using CapCut
• Caption writing, engagement, and post organization
SEO and Content Creation
• AI assisted SEO writing using ChatGPT, Gemini, and SEMrush
• On page SEO including meta tags, internal links, and keyword optimization
• Shopify blog formatting and publishing
Customer Support
• Email and chat support
• Handling inquiries, bookings, and product concerns
Tools and Platforms
• Google Workspace, Microsoft Office
• Canva, Meta Business Suite
• Shopify CMS, ClickUp, Trello, Asana, Dropbox
• Zoom, Microsoft Teams, WhatsApp, Viber
