I'm an IT Support Specialist and Product Specialist with over 6 years of experience managing end-to-end POS system operations, both hardware and software. I specialize in SQL/MySQL scripting, technical troubleshooting, and providing efficient support across retail technology environments. From installing and configuring POS devices to analyzing system logic in C# and -----------, I bridge the gap between technical teams and day-to-day operations.
My background includes supporting multi-terminal setups, conducting software QA testing, creating documentation, and assisting users through remote and on-site channels. I’m also skilled in Microsoft Office, Windows/Linux OS, network configuration (LAN/IP), and training end users and technical staff.
Whether it’s resolving a system issue, writing a script to validate data, or walking someone through a POS setup, I enjoy delivering clean, reliable, and efficient support.
Core Skills:
POS Systems | SQL & MySQL | IT Support | Windows & Linux OS | QA Testing | Printer Configuration | Network Setup | Remote Support | Microsoft Excel | Technical Documentation | C# & ----------- Logic Review | End-User Training | Admin Support | Troubleshooting
