I am an aspiring hospitality professional and a recent Bachelor of Science in Tourism Management graduate, with hands-on training in hotel operations through my on-the-job training in a hotel in Manila. During my internship, I rotated across key departments—Front Office, Food & Beverage, and Housekeeping—gaining valuable real-world experience and developing practical skills in guest handling, multitasking, and teamwork.
I hold National Certificates (NC II & III) in Front Office and Events Management Services, and have completed several industry-relevant training, including the Filipino Brand of Service Excellence and Sabre Reservation System. These experiences have deepened my understanding of hospitality operations and strengthened my commitment to providing quality service.
I am the type of person who values taking time to listen and understand people—whether they’re guests, clients, or tea-----------mbers. I believe that genuine listening is key to solving problems, building trust, and delivering better results.
While my background is rooted in hospitality, I remain open to opportunities in customer service, administrative support, events coordination, and business operations, where I can learn, contribute, and grow while creating a positive impact through service and collaboration.