A dedicated and detail-oriented Medical Customer Service Representative with 5 years of experience in healthcare. Skilled in handling patient inquiries, scheduling appointments, and facilitating communication between patients andhealthcare providers.Proficient in medical terminology and Electronic Health Records (EHR).
Experienced in managing sensitive patient information. Strong communicator with the ability to resolve issues efficiently and maintain a high level of customer service. Able to work well in a fast-paced environment while ensuring accuracy in patient records and billing.
A reliable team player committed to providing excellent service and supporting the healthcare team.