I am eager to pursue a career as a Virtual Assistant and bring my extensive skills and experience to the role.
With valuable experience as a Dental Virtual Assistant and a Customer Service Representative in the healthcare sector, I excel at interacting with insurance providers and dental offices while delivering prompt and accurate support.
Experienced in posting insurance payments and ensuring accurate payment records.
Proficient in claim submission using DentalXChange, ensuring claims are submitted accurately and efficiently.
Skilled in insurance aging, including following up on outstanding and unpaid claims with insurance companies to ensure timely processing and reimbursement.
I provide accurate information regarding insurance benefits and claim statuses to support dental office operations.
I proactively follow up on denied or pending claims and coordinate with insurance companies to help facilitate timely resolutions.
I am familiar with electronic claim submission platforms, including DentalXChange, Tesia, ClaimConnect, Privacy Portal, FastFax, and NEA (National Electronic Attachment).
As a Licensed Professional Teacher, I have developed strong communication, organizational, and problem-solving skills that contribute to my effectiveness in a Virtual Assistant role.
My teaching experience in a private school strengthened my ability to communicate clearly, manage multiple responsibilities, and work efficiently in a fast-paced environment.
