Hi, I’m Franchesca!
I’m shifting into the world of Executive Virtual Assistance and Social Media Management, bringing with me years of experience in fraud investigation, admin support, and customer service.
In my current role as a Senior Fraud Officer, I don’t just take calls—I also track my team’s attendance, organize learning assignments, monitor reports, and even pilot new tools for the department. These tasks sharpened my organizational skills, problem-solving abilities, and attention to detail—skills I’m excited to utilize in supporting business owners like you.
Outside of corporate work, I’ve also built and managed my own online food business, where I ran a Facebook page, handled customer orders, and made sure everything ran smoothly. That hands-on experience gave me a solid foundation in social media management, customer engagement, and small business operations.
Here’s how I can help you:
Executive & Admin Support (email/calendar management, task tracking, reports)
Social Media Management (content scheduling, engagement, graphics, captions & hashtags)
Customer Support (calls, chat, inquiries)
Process Tracking & Tool Familiarization
If you’re looking for someone proactive, adaptable, and genuinely invested in helping your business grow, I’d love to be your go-to support. Let’s make things happen!
