Detail-oriented and adaptable professional with extensive experience in customer service, healthcare support, technical assistance, and data management. Skilled in handling inbound and outbound communications, appointment scheduling, and resolving client concerns with professionalism and accuracy. Proficient in CRM systems, data entry, and digital records management, with a strong commitment to efficiency, confidentiality, and high-quality service.
Experienced in working across both voice and non-voice channels, managing billing inquiries, documenting cases, and ensuring timely follow-ups. Recognized for reliability, clear communication, and the ability to work independently in remote settings. Open to opportunities in customer service, data entry, healthcare support, and non-voice or chat-based roles.
