Reliable E-Commerce Support Virtual Assistant with 5+ years of experience in order processing, customer support, and back-office operations for global platforms like Shopee and Uber Eats. Skilled in handling high-volume email and chat support, managing returns/refunds, product listings, and CRM records using Shopify, Zendesk, and Linnworks. Experienced in fully remote settings, collaborating with distributed teams via Slack, Zoom, and Microsoft Teams. Known for dependable, detail-oriented support that keeps online stores running smoothly and customers satisfied.
