• Executive Assistance & Admin Support • Calendar / Email Management • Online Research & Data Entry • Project Coordination • Report Preparation • Customer Service • Quality & Compliance Monitoring • Communication & Team Support • CRM & Productivity Tools (Google Workspace, MS Office, etc.)

Highly experienced operations and service management professional with over 20 years in the hospitality, food, and healthcare industries. I bring strong leadership, administrative support, and customer service expertise, with a proven track record in managing complex projects, performance monitoring, and multi-unit operations. I’m tech-savvy, organized, and highly adaptable—ready to provide top-tier virtual assistance in fast-paced environments.