IT Administrator with over 6 years of hands-on experience in technical support, system maintenance, and hardware/software troubleshooting. Proven expertise in resolving technical issues efficiently, supporting office IT infrastructure, and providing user training. Recently supported pre- and post-installation of POS systems as a Tech Support Engineer, including system setup, testing, and remote/on-site troubleshooting. Also skilled in graphic design and website creation, with a strong interest in social media graphics and visual content.
