Proficient Desktop Support Engineer with 28 months and counting of experience delivering technical support for desktop hardware, software, and networking issues. Adept at using ticketing systems like ServiceNow to resolve i-----------, manage escalations, and maintain clear communication with users. Seeking an opportunity to apply my problem-solving skills and technical knowledge to a fast-paced IT support role.
Detail-oriented Data Analyst with strong skills in data cleaning, analysis, and visualization. Experienced in turning raw data into actionable insights to support decision-making.
