A hardworking employee with over 4 years of experience in IT support, technical support and customer service via phone, live chat or email, assisting
customers with various hardware and software issues, billing concerns, and product-related problems, with a
proven ability in providing excellent customer service, aiming for one-contact resolution while maintaining the
quality and customer loyalty. Also has 6 years of experience in administrative functions within the education industry
and 1 year of Australian bookkeeping in supporting financial operations for small businesses with additional skills in preparation of Individual Tax,BAS, IAS, day-to-day bookkeeping tasks with AP/AR, and payroll processing.
