Dedicated and adaptable professional with a background in technical support for a leading appliances brand,seeking to transition into a Virtual Assistant role to prioritize family while leveraging my diverse skill set I am proficient in computer applications, including Canva and Lightroom for graphic editing, and I have a proven track record of delivering top-tier customer service. As a former top agent in email support with consistently high customer satisfaction ratings across both email and voice channels, I am committed to providing exceptional service and support Additionally, my experience in physical education and competitive cheerleading has honed my teamwork, discipline, and ability to perform under pressure. My long-term career goal is to become a professional customer service representative, ultimately progressing to a managerial position, while also developing expertise in digital design for logos, advertisements, and posters.