I am a Customer Service Representative with approximately 8 months of experience in customer service and phone support. I have handled customer inquiries, assisted with concerns, and provided professional support through phone communication in a fast-paced environment.
In my experience, I managed multiple customer interactions daily, ensuring accurate documentation and timely resolution of issues. I have worked with basic CRM systems, call handling tools, email platforms, and online tracking systems to record and update customer information properly.
I have strong communication skills in English, both verbal and written, and I am confident in handling customers in a calm, respectful, and professional manner.
I am reliable, punctual, and able to work effectively in a remote or work-from-home setup. I have a stable internet connection, a secure workspace, and the discipline needed to follow schedules and meet expectations consistently.
I am eager to continue improving my skills and committed to delivering quality customer service in every task assigned to me.
