Results driven Customer Support and Administrative Professional with over 8 years of experience in customer service, order management, medical billing, appointment setting, sales and lead generation. Experienced in handling phone, email and chat support, resolving complex customer concerns, processing orders, managing CRM systems, and generating qualified leads. Skilled in communicating with customers and business owners, handling objections, scheduling appointments and maintaining accurate records. Adaptable to both remote and office-based environments, with strong communication, problem solving, time management and organizational skills. Committed to delivering excellent customer experiences, meeting performance targets and consistently producing accurate, high quality results.
