I’m a highly experienced Senior Support Engineer with a strong background in VoIP systems (SIP, PBX, call routing), Microsoft Office 365 administration, and full-stack web development. With over 7 years in IT support and development, I specialize in providing fast, reliable technical solutions and building scalable web apps using modern tech stacks (React, Node.js, Express, PostgreSQL, etc.).
Aside from my technical expertise, I also have a creative edge — I do digital illustrations and graphic design, giving me a unique advantage when working on user interfaces or visual content.
Tech Skills:
- Technical Support
- VoIP Setup & Troubleshooting (3CX, etc.)
- Office 365 Admin (Exchange, SharePoint, Teams, Defender)
- Full-Stack Development (HTML/CSS, JavaScript, React, Node.js, Express, MongoDB/PostgreSQL)
- API Integration (REST)
- Remote Desktop Support, Ticketing Systems, VPN Config
- Digital Illustration (Procreate, Photoshop, Illustrator)
I take pride in delivering high-quality work with minimal supervision, and I’m comfortable working with international clients in flexible or US-based time zones.
Looking for a part-time role where I can bring real value — whether it's tech support, web dev, or visual design. Let’s work together!