Dedicated and detail-oriented Customer Service Representative with over 2 years of experience in chat-based support, helping customers resolve issues quickly and effectively while maintaining high satisfaction ratings. Skilled in clear communication, multitasking, and handling a high volume of inquiries in fast-paced environments.
Completed specialized training in Social Media Management, as well as Email and Calendar Management, equipping me with the tools to support digital communication strategies and executive-level scheduling. Adept at using platforms such as Gmail, Google Calendar, and major social media channels.