Results-driven Logistics and Transportation Professional with over 13 years of experience in supply chain operations, transportation management, dispatch, customer success, and freight coordination. Demonstrated expertise in managing end-to-end logistics operations, including carrier management, load planning, route optimization, shipment tracking, and last-mile delivery for manufacturing, e-commerce, and U.S. transportation environments.
Skilled at optimizing workflows, improving operational efficiency, and ensuring on-time delivery while maintaining high customer satisfaction. Experienced in coordinating with carriers, drivers, third-party logistics providers (3PLs), and cross-functional teams to resolve operational challenges, reduce delays, and meet key performance indicators (KPIs). Strong analytical, problem-solving, and communication skills, with a proven ability to manage multiple priorities in fast-paced, high-volume environments.
Recognized for building strong client and carrier relationships, driving continuous process improvements, and delivering reliable logistics solutions that support business growth and operational excellence.