Experienced Human Resource professional and Licensed Psychometrician with a strong background in employee performance management, recruitment, and administrative support. Proven ability to oversee critical HR functions including employee evaluation, status transitions, promotions, salary adjustments, and record management. Skilled in administering and interpreting psychological assessments to support recruitment processes. Previous experience as a Customer Service Representative in a BPO setting, adept at resolving technical issues and providing excellent customer support. Also experienced as an Office Assistant, with a solid track record in managing sensitive academic records and confidential documents. Highly organized, detail-oriented, and committed to maintaining data integrity and supporting organizational goals.