A highly motivated and dependable professional with a strong background in customer service and
communication. Through my roles at Alorica and Concentrix, I developed excellent interpersonal
and organizational abilities by handling customer inquiries, processing purchase orders, generating
quotations and invoices, and resolving concerns efficiently through phone, and email. My recent
experience as an ESL freelance teacher further sharpened my communication, time management,
and problem-solving skills, as I planned and delivered structured lessons tailored to diverse
learners.
